Tools
Emergency Numbers
Essential phone numbers for emergencies and important services in China. Save these numbers before your trip.
Important
For life-threatening emergencies, dial 110 (Police) or 120 (Ambulance). English-speaking operators may not always be available. If possible, have a Chinese speaker assist you with the call.
National Emergency Numbers
| Service | Number | Description |
|---|---|---|
Police (Public Security) | 110 | General law enforcement, personal safety, theft, and security incidents |
Fire Brigade | 119 | Fire emergencies, building collapses, and disaster rescue |
Ambulance (Medical Emergency) | 120 | Medical emergencies requiring immediate attention and hospital transport |
Traffic Accident | 122 | Road traffic accidents, hit-and-run, and traffic-related disputes |
Maritime Search & Rescue | 12395 | Water and maritime emergencies requiring search and rescue operations |
Railway Police | 12306 | Security and incidents at train stations and on trains |
Important Non-Emergency Numbers
| Service | Number | Description |
|---|---|---|
Immigration / Exit-Entry Administration | 12367 | Visa issues, lost passports, residence permits, and entry/exit inquiries. English service available. |
Government Service Hotline | 12345 | General inquiries, complaints, and non-emergency government assistance |
Consumer Complaint | 12315 | Consumer rights violations, product quality complaints, and disputes |
Taxi Dispatch / Complaint | 12328 | Transportation service complaints including taxis and ride-hailing |
Embassy Emergency Contacts
Contact information for major embassies in Beijing. Most embassies also have consulates in Shanghai, Guangzhou, Chengdu, and other major cities. For after-hours emergency assistance, contact your embassy directly.
| Country | Phone | Address |
|---|---|---|
United States | +86-10-8531-4000 | No. 55 An Jia Lou Road, Beijing |
United Kingdom | +86-10-5192-4000 | 11 Guang Hua Lu, Beijing |
Canada | +86-10-5139-4000 | 19 Dong Zhi Men Wai Dajie, Beijing |
Australia | +86-10-5140-4111 | 21 Dong Zhi Men Wai Dajie, Beijing |
Germany | +86-10-8532-9000 | 17 Dong Zhi Men Wai Dajie, Beijing |
France | +86-10-8531-2000 | 3 San Li Tun Dongsanjie, Beijing |
Japan | +86-10-6532-2361 | 7 Ri Tan Lu, Beijing |
South Korea | +86-10-8531-0700 | No. 20 Dong Fang Dong Lu, Beijing |
Russia | +86-10-6532-2051 | 4 Dong Zhi Men Nei Bei Zhongjie, Beijing |
India | +86-10-8531-2500 | 5 Liang Ma Qiao Bei Jie, Beijing |
Brazil | +86-10-6532-2881 | 27 Guang Hua Lu, Beijing |
South Africa | +86-10-8532-0000 | 5 Dong Zhi Men Wai Dajie, Beijing |
Singapore | +86-10-6532-1115 | 1 Xiu Shui Bei Jie, Beijing |
New Zealand | +86-10-6532-2731 | 1 Ri Tan Lu Dong Er Jie, Beijing |
All numbers are for informational purposes. Embassy contact details may change — always verify with your embassy's official website.